At Dawaaimart.pk, we strive to ensure your complete satisfaction with every purchase. If you’re not entirely happy with your order, our hassle-free return policy allows you to return or exchange products within 3 days of purchase. Please read our policy carefully to understand the process and eligibility criteria.

How to Initiate a Return or Exchange

To request a return or exchange, simply contact our customer support team at +92-327-4030009 or email us at support@dawaaimart.pk. Our team will guide you through the process and provide further instructions.

Key Requirements for Returns and Exchanges

• Original Receipt: A valid proof of purchase is mandatory for all returns, exchanges, and complaints.

• Product Condition: Items must be unused, in their original condition, and in the original packaging to qualify for a return or exchange.

Non-returnable and Non-Exchangeable Items

For health and safety reasons, the following categories of products cannot be returned or exchanged:

• Refrigerated Items

• Loose Tablets or Capsules

• Inhalers, Sprays, and Appliances

• Test Strips, Baby Care, and Surgical Products

• Dermatology Products, Baby Milk, and Imported Medicines/Items

Important Notes

• Dawaaimart.pk is not responsible for any side effects or reactions caused by medicines. Customers are advised to consult their healthcare provider before using any medication.

• This return and exchange policy applies to both online and in-store purchases, ensuring a consistent experience for all our valued customers.

At Dawaaimart.pk, your satisfaction is our priority. If you have any questions or need assistance, feel free to reach out to our support team. Shop with confidence knowing that Dawaaimart.pk,is here to make your shopping experience seamless and worry-free!