Shipping Policy

  • DawaaiMart has one level of delivery service depending on its local store presence. All areas of Lahore come under DawaaiMart’s service zones. All other areas in Pakistan come under non-service zones. The following fees apply to DawaaiMart deliveries:

Shipping Policy For Services Zone

  • Order Value below Rs. 3000 – Rs. 140 delivery fee
  • Order value Rs. 3000 and above – Free Delivery

Shipping Policy For Non-Services Zone

  • Order weight below 0.5 kg – Rs. 270 delivery fee
  • Order weight above 0.5 kg – Rs. 270 delivery fee, plus Rs. 270 for each additional kg above 0.5 kg.
     

Some additional items to consider:

  • Delivery in cities other than Lahore, Karachi, Multan, Bahawalpur, Hyderabad, and Sahiwal shall be considered as delivery in non-service zones.
  • In case of delivery charges of more than Rs. 270, our call center agent will call the customer to inform them of the excess delivery charges before confirming the order from the customer.
  • The customer should ensure the delivery as per bill at the time of receipt of goods.
  • For all non-service zones, DawaaiMart is partnering with a third party logistics provider to provide its services to customers.
  • Milk items, Injections, fridge items, liquid Items, and glass bottles cannot be delivered in non-service zones.