Return and refund policy
Your safety comes first. For health and safety reasons, medicines cannot be returned once they have left our pharmacy, except in the cases below.
We will replace or refund if
- you received the wrong item
- the item is damaged, or the seal is broken on delivery
- the item is expired or close to expiry when delivered
How to report a problem
Please tell us within 24 hours of delivery with a photo of the item and your order number. Contact: Phone: 03074053033
WhatsApp: 03074053033
Refunds for cash orders are made in cash or by bank transfer after the item is checked.
Last updated 30 October 2026